As the Holiday season approaches we shall update this page with anything that may affect your Christmas shopping decisions such as the postal service’s recommended last posting day, our suppliers last day for ordering stock and any disruption to normal service.
Disruption to normal service
To watch a BBC video of the problems that we have all experienced during the servere weather of early December 2010 click here.
The following update was issued by Royal Mail Customer Service on Monday 20 December – last updated 10:55.
More heavy snow and freezing temperatures over the last few days are causing further significant disruption to services and affecting our ability to collect, process, transport and deliver the large, concentrated volumes of mail we receive at this, the busiest time of the year.
Most delivery and collection services are still taking place today in the 3000 postcode districts across the country and we will continue to operate services in all areas provided conditions are safe. Some delivery and collection services may be particularly disrupted in Northern Ireland, Wales, parts of Scotland and in parts of the South East, South West, North West, East Anglia and Thames Valley regions. More information about how services in your area may be affected today is available on the regional pages.
Whilst we have been and will continue to do all we can to get mail to customers, the current conditions, added to significant disruption throughout December, means there are delays to mail travelling through our UK network. We have been operating national and local contingency plans for some time to keep mail moving and being delivered.
We are continuing to make every effort to deliver to customers. Additional deliveries took place across the country on Saturday and Sunday this weekend and we will be taking every opportunity to perform extra deliveries all this week including delivering during the evenings.
Extensive contingency plans remain in operation to help us deliver as much mail to customers as quickly as possible this week: They include:
- Additional staff and managerial volunteers making deliveries across the UK
- Taking every opportunity to perform extra deliveries early in the morning, during the day and in the evenings in addition to normal daily deliveries.
- Extended enquiry office opening hours for customers to collect mail we have already tried to deliver (details of opening times on the back of the card we left you).
Premium services update – Special Delivery™
Whilst we are continuing to accept and prioritise Special Delivery items posted before the latest posting date of 23rd December, weather conditions mean some of these items are likely to experience a delay as they move through our pipeline. We therefore cannot guarantee next day delivery of all items in all parts of the UK and to provide customers with clear guidance, the Special Delivery™ guarantee remains temporarily withdrawn.
International mail is continuing to leave and enter the UK although adverse weather conditions in some parts of Europe may affect transit times.
Royal Mail’s last posting dates
For customers within the UK the Royal Mail’s last posting dates are:
- Parcels is Wed 15th Dec
- Second class letter is 18th Dec
- First class letter is 21st Dec
- Parcelforce 48 is Wed 22nd Dec
- Parcelforce Next Day is Thu 23 Dec
For International customers Airmail last posting dates are:
- South & Central America, Caribbean, Africa, Middle East, Asia, Far East (including Japan), Australia and New Zealand is Mon 6 Dec
- Eastern Europe, USA and Canada is Fri 10 Dec
- Western Europe is Mon 13 Dec
Manufacturer’s cut-off dates
Don’t worry, Dancemania holds large stocks of Dancewear and Gymnastics clothing at its warehouse so most things will be available right up to Christmas. But for those other things here are our Manufacturer’s known cut-off dates:
- Milano Leotards – 25th Nov
- A Star Leotards – 13th Dec
- Manx Batons – 13th Dec
- Roch Valley – 16th Dec
- When should shops put up their Christmas decorations?
- The most wonderful time of the year….