Returns Policy

Goods may be returned within 21 days of purchase to:

 

Dancemania,

Unit D2, Arena Business Centre,

Holyrood Close,
Poole, BH17 7FP.

 

For your convenience please download and complete our unwanted items returns form ( click here ).

 

Make sure you complete all sections including your full name, address, order number and the reason why you are returning your order items. Failure to provide all of these details will result in a delay in processing your return. Please allow up to 14 days for a credit to reach your account.

 

We ask that the goods be returned in their original packaging, with all labels intact and in good condition. A full charge will be made on goods that have been returned in a used or unsaleable condition (e.g. damaged packaging, torn, scuffed or dirty goods). A £2 charge will be made to replace any missing packaging or labelling upon return.   For reasons of hygene we can not offer refunds on underwear.

 

You may exchange goods for a different size or colour free of charge.  If you wish to exchange for a completely different product this may be treated as a new order and a further P & P charge may apply.  If you request an exchange or any other items to be sent then you are giving your authority for any necessary additional payment to be taken from your account.  Free exchanges apply to UK orders only, all exchanges to be sent to an address outside of the UK will be charged the full postal cost for the delivery.

 

We reserve the right to return to you (at your cost) any item returned to us after 21 days or not in compliance with the conditions above.

 

Post and Packaging costs can only be refunded if the reason for return is because of an error on our part. The cost of P&P will be deducted from refunds on returned goods that attracted a Free P&P offer upon ordering.

 

For your protection we recommend that you use a recorded delivery service. We cannot be held responsible for any packages that we do not receive.